2024 Member Satisfaction Survey: Thank You!

05/12/2024 10:00 | Brianna Salinas (Administrator)

NOTIS recently conducted a survey to gauge member satisfaction, with the goal of using the information gathered to learn more about our members and to improve our services, programming, resources, and communication with your needs in mind.

Below, you will find a summary of the results (with charts scattered throughout).

We were surprised to see so much representation (7) in British Columbia! Nearly all the responses not shown here (from pages 2 and 3 of the drop-down menu) are from members in B.C. (or “BC,” or “BC, Canada,” and so forth), plus one in Minnesota and one in South Carolina.

The survey was distributed by email to all 835 active NOTIS members, 168 of whom responded. Given that NOTIS is almost entirely volunteer-run, we were thrilled that over 77% of respondents were either satisfied or extremely satisfied.

Survey respondents praised the “committed and engaged volunteer leadership” who exhibit a great deal of “care and support for their members,” as well as “energy, enthusiasm, and desire” to do good work for our Society and the greater T&I community.

Chart #3 depicts an active and diverse Society: “We are NOTIS.”

Our members expressed interest in seeing the following — or more of the following — from NOTIS

  • Local gatherings
  • Support for professional development and certification preparation
  • A greater variety of continuing education courses (in-person and on-demand), specifically on the topics of ethics, legal interpreting, and medical interpreting
  • More workshops on translation and translation technology tools

There were many other great suggestions, too, and they have been shared with the relevant NOTIS committees for their consideration!

Lines 1 and 6 are the same, resulting in a total of 50 votes for “local gatherings in different areas.”

We hear you! Currently, and thanks in part to your valuable feedback, we are working on:

Moreover, we recently inaugurated a new committee — Member Care & Development — that is already working hard to develop T&I support groups and other new member-centered activities.

Our heartfelt thanks to all who took time from their busy schedules to share their thoughts and feelings with us. We are grateful to all of you, not only for your participation in our Society, but also for the important work you do every day to improve language access, represent our profession, and bridge barriers in the PNW and beyond. Thank you.

If you would like to follow up on something you mentioned in the survey, share any specific requests, or offer to help in some way, please consider emailing us at social@notisnet.orgPlease also consider joining the Board of Directors, which is seeking a few energetic new members to begin in January 2025. 

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