NOTIS’s Community Interpreters Division (CID) presents:
Ethical Conundrums in Medical Interpreting
Presented by Eliana Lobo
Many, if not most, of the ethical mistakes made by interpreters tends to come from a place of trying to be helpful, polite, or supportive. But the unintended consequence may be an ethical violation. Understanding role boundaries clearly can help interpreters navigate the waters of customer service in a way that consistently upholds the Code of Ethics.
This webinar will explore all of the above. Scripts will be shared for positive, professional interaction, and breakout room sessions will offer the opportunity for attendees to practice.
Attendees will learn to describe:
Handouts: We will have a Venn diagram activity for attendees to compare the codes of ethics and then report back on ethics held in common. Please print them prior to the workshop or have them ready on another device.
This workshop will be recorded, and the recording will be available to registrants for one month following the workshop date.
Saturday, April 4th, 2026, 9:00 a.m. – 12:00 p.m. PST.
IMPORTANT: Please check-in at 8:50 a.m.! Class from 9:00 a.m. to 12:00 p.m.
Online via Zoom
Three days in advance, and again the day before the event, you will receive reminder emails with log-on instructions. Email info@notisnet.org or Text 425-615-6741 if you don't receive a reminder.
$54 for NOTIS members, $84 non-members (Click to join NOTIS)
Space is limited to the first 35 registrants.
Did you know? Members receive significant discounts on all NOTIS courses. Click here to see the other benefits of membership and JOIN NOTIS!
Registration closes five days prior to the workshop date. After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through.
Credit status will be updated upon approval.
| |
Credits Requested |
Approval Status |
| WA DSHS |
1 ethics, 2 general |
Approved #805 |
| WA AOC |
3 general |
Pending* see note below |
| ATA |
3 general |
Approved |
| CCHI |
2.5 instructional |
Approved (ID:09840) |
| NBCMI |
0.3 (Education Registry ID
22-1081)
|
Approved |
Agency Codes:
WA AOC - Washington Administrative Office of the Courts
OJD - Oregon Judicial Department
ATA - American Translators Association
WA DSHS - Washington Dept. of Social and Human Services
CA CIMCE - California Court Interpreter Minimum Continuing Education Credit
CCHI - Certification Commission for Healthcare Interpreters
IMIA/NBCMI - International Medical Interpreters Association/The National Board of Certification of Medical Interpreters
*Note: This workshop was previously approved by the Washington State AOC, but the new date has not yet been added to the approved class list. If AOC has not approved the new date it takes place, it will not appear on your certificate of completion. You can check the Continuing Education Class List later to see if it was approved. Please keep in mind that AOC decides the type of credit awarded, so it may differ from what NOTIS requested.
Note: NOTIS will not be responsible for refunds in the event of unapproved continuing credits by the entities listed above.
DSHS Guidelines for Earning Ethics Credits: Annual Gateway Ethics Quiz and Live Classes: Interpreters can take the Gateway ethics quiz every year to earn ethics credits within the four-year cycle. However, please note that a live ethics class or webinar can only be counted for credit once every four years, according to DSHS LTC regulations.
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Eliana Lobo is a Certified Medical Interpreter and Trainer of Trainers, with M.A.s from Brown University in Bilingual Education, and Portuguese & Brazilian Studies. Beginning as a Spanish/Portuguese medical interpreter at Rhode Island Hospital, then becoming Trainer & Supervisor for Harborview Medical Center’s Department of Interpreter Services in Seattle, followed by National Director of Interpreter Quality for In Demand, and currently Director of Lobo Language Access in Tacoma Washington, Eliana provides consultation on language access plans, interpreter training curricula, and diversity & inclusion issues. Eliana is a regular speaker at healthcare interpreter conferences, presenter/co- host for NCIHC’s “Home for Trainers” webinar series, Board member and Chair of the Standards & Training Committee at NCIHC, and a former CCHI Commissioner.
Certificates of Completion will be awarded to all who arrive on time and stay for the entire workshop. Please allow yourself enough time to log on and sign in before the webinar begins. While latecomers are welcome to stay for the educational value of the webinar, DSHS will not provide CE credit if you arrive late, for any reason.
Refunds are available for cancellations made more than 5 days prior to the workshop date, subject to a $15 cancellation fee. Contact NOTIS for cancellation. Transfer of credits to other workshop is not allowed. No refunds will be given for reasons unrelated to this content, such as unstable internet connection, issues with the third party application, not receiving reminders, or problems with system requirements.
Be sure to read System Requirements for Zoom.
Participant Feedback
Q: What did you like about this workshop?
A: “Eliana is always incredibly well-prepared!” —Kelly Daulton
If you require accommodation, please contact NOTIS at least 3 weeks in advance if possible.
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